WordPress is the most secure web builder platform but that doesn’t make it 100% invulnerable to malware. Our experts can remove all Malware from your site and implement strategies to prevent it from happening again.
WHAT IS MALWARE REMOVAL?
Malware is always a worry when it comes to any website. Due to the popularity of WordPress, it is a main platform for the hackers to target. Malware is a broad term for any malicious activity whether it be in software, physcial devices or websites.
Malware can range from functional changes (website redirection), content changes or tiny little issues that can barely be noticed. Our experts can remove all malicious code in your website and implement proven strategies to increase security and prevent it from happening again.
Malware Removal Service
COMPLETE WEBSITE SCAN
Malware is usually inserted as malicious code into your website files. Our scan will identify any infected files.
Websites can be blacklisted depending on the severity of the infection. This prevents the accessibility and visibility of your site.
Due to the popularity of WordPress websites its crucial that your website is secured and prevention is in place.
BRUTE FORCE ATTACK
When bots constantly try to access your website they create a lot of server requests that can slow down your site.
DATABASE AUDIT & CLEAN
Malicious scripts and code could be inserted into your database where your website content and data is stored.
You will receive a report listing the malicious files and what has been implemented to ensure its security.
Frequently Asked Questions
WHAT DO YOU NEED TO FIX MY WEBSITE?
When you go to submit a ticket for malware removal, everything we need to know will be within the form fields.
We require information such as:
- WordPress Login Url
- WordPress Username
- WordPress Password
- Hosting/cPanel URL
- Hosting/cPanel Username
- Hosting/cPanel Password
If you’re unsure of this information, please feel free to contact us and we will assist you!
WHAT IS THE TURNAROUND TIME?
We always ask to allow up to 3 business days as the strategies needed to removal malware and protect your website can vary.
You will be notified as soon as the malware removal is complete!
WHAT IF YOU CAN'T FIX MY WEBSITE?
We offer a fix guarantee. If we cannot remove the malware with your website, we can offer you either a refund or allow you to use the malware removal ticket for anytime in the future.
CAN I USE MY WEBSITE WHILE DURING THE MALWARE REMOVAL?
No, we strongly recommend staying off of your website if it has been hacked. We will create an ‘under maintenance’ landing page for your where your users will be redirected to until the malware removal is complete.
This is especially crucial if you are running an online store that has payment functionality.